Para calcular la calificación general por estrellas y el desglose porcentual por estrellas, no usamos un promedio simple. Nuestro sistema toma en cuenta cosas como lo reciente que es una calificación y si el revisor compró el producto en Amazon. También analiza las calificaciones para verificar su fiabilidad.
I was very excited for this product. It came in and I went to set it up and the rear speakers and subwoofer would not connect. I called Bose who gave very weak product support. All they had to offer was basically reset the unit and when that did not work they said call Amazon for a replacement.
So I called Amazon and they said they would send me a replacement as quick as possible. Well almost a week later and the new unit is not even shipped yet.
Horrible, horrible Bose product support. Very disappointed in Amazon as well. They used to be so, so much better when things went wrong. For $3,000 you would think this would go smoother. Find a different product.
Our subwoofer keeps going in/out.....we have checked connections several times to insure nothing loose or connected wrong, we have performed system sound checks several times...yet the subwoofer goes in/out and is extremely annoying for the dollar spent.