Para calcular la calificación general por estrellas y el desglose porcentual por estrellas, no usamos un promedio simple. Nuestro sistema toma en cuenta cosas como lo reciente que es una calificación y si el revisor compró el producto en Amazon. También analiza las calificaciones para verificar su fiabilidad.
Tengo el Lifestyle 650 desde hace 2 años y ha sido perfecto, lo he usado principalmente para jugar videojuegos sin embargo si lo piensas usar para las consolas de videojuegos de siguiente generación este sistema ya es obsoleto debido a que solo cuenta con HDMI 2.0. Para disfrutar de todo el potencila de video necesita HDM1 2.1.
Bose 650 ~ DoA: the unit is Defective & appears to be USED. Unable to get to Main Menu to setup the unit – Language is locked into Czech & can NOT be changed – can only view pix of install.
~~ Remote control screen is Dead & most buttons do not work. We drove 3+ hours roundtrip to go to the ONLY Bose factory store still open n South Florida to confirm we were doing everything correctly during setup – We Are!
I would expect used / damaged equipment to be sold/shipped by ‘eSwamp’ – NOT by Amazon. Extremely Disappointed! –Lawrence
Setup was pretty easy packaging well done, however I had issue with one of the omnijewel speakers not working. I swapped the speaker onto a different base station to isolate the issue to the speaker vs the base or something else and the issue remained with the speaker. I called technical support for assistance and that experience was horrible. It was outsourced offshore for what it's worth. The first person did not have training on the product and had to transfer me to a special team. That person could not grasp the issue at all. She had me doing worthless generic trouble shooting steps such as unplugging the system, checking my HDMI connections, checking my satellite box, etc. She kept saying I needed to do a better job explaining the issue or she wouldn't be able to help. The issue couldn't be any clearer: There are 4 omnijewel speakers included, one of them doesn't produce audio. How is that complicated? She clearly did not know anything about the product. Finally she said that I could send the entire system in for warranty service. I kindly informed her that was not an option. If I was going to go through the trouble of packaging everything back up it would be a permanent return. We went in circles a bit on this and I asked to speak to a supervisor on the matter. She refused initially and pretty much said "this is how it is". I had to raise my voice to eventually get a supervisor on the line. The supervisor was more polite and understood the issue the first time I explained it. He did also suggest the return of the entire product, which again I informed would be a permanent return if that was their solution to fixing a single speaker. It does not benefit either us to ship the entire system back. Why would they pay all that shipping after all? After some discussion, I convinced him to pursue the option of returning the single speaker. While he had me on hold to research, I tried moving the speaker in question to a third base and miraculously all 4 speakers started to work. I'm a little weary of this being a permanent fix, since it did not work in the first two positions (being very certain the base connections were solid in those tests), however I have not had issues since and it has been a few weeks. In my opinion, this level of customer service is pathetic for such a high end product.
The sound experience is pretty amazing. As good, if not better than a trip to the cinema (I managed a small theatre circuit for 10 years). I gave it a whirl with the movie "The Magnificent 7" and was blown away. I was legitimately concerned that the neighbors would worry about the sound of the gunshots and the volume wasn't more than half way up.
The controls are pretty sub par for what I would expect for a premium system. For music apps, from what I can tell so far everything has to be controlled through the app on your phone or tablet. I don't see any way for onscreen controls on the main receiver. I can skip to the next song on the remote, but short of that I see no way to launch music apps or anything on the system without the use of a phone/tablet.
It would be nice to be able to listen to music while using a different source. For example, I play a lot of Madden on the PS4 and like to jam out to music at the same time. This is not possible. I can understand most people probably wouldn't require such a feature, but seems like something that should be doable with today's technology. I have to listen to my music on a different system when playing on the PS4. On this same note, it would be nice to be able to throw music from my PC over WiFi. This doesn't seem possible unless over bluetooth, which I haven't tried since the PC is in a different room.
Not many options to tweak the sound (base/treble, individual speakers, etc). I fiddled with it once and was very disappointed with the flexibility there, however I have not even considered having to meddle with it further as the sound quality has blown me away.
Not sure what's up with the complaints that it's not truly a wireless system since the rear speakers and subwoofer require external power. The only alternative would be battery powered, so good luck with replacing the batteries constantly if you truly need a wireless solution.
Hard to decide on a rating for this because of all the disappointments between customer service and usability. While those are very lacking, it definitely outperforms acoustically. Even with the disappointments, I do not have any regrets with my investment so far.
Customer service - 1 star Usability - 2 stars Functionality - 2 stars Audio Quality - 5 stars
Very Disappointed with this very expensive system. I should have done my due diligence and checked YouTube and the Internet for pros and cons before I purchased. All my video accessories that I connected to the system will not pass the highest quality video through. I can’t believe they are still selling these systems for full price. They all should be recalled and sent back to Bose. Buyer beware!
I've had a pretty large amp/speaker setup for years. I was looking to make some upgrades and was looking at Bose. Having done a la carte for years (denon amp, kenwood speakers etc.) i wasnt sure if i'd be sacrificing anything going to a boxed set. Needless to say, the sound is as expected - amazing! I wasn't totally sure until I went to the bose store and listened in person, and then I had to buy it. Setup was easy - the system walks you through everything on the tv. Took about an hour since I mounted the front and rear speakers on stands. Well worth the money. I did have to call customer care to get the system to force the update. Calling in, i was prepared for the typical "wait forever on hold" experience. I was delighted to get through in minutes, and the agent routed me to a specialist specifically for this system. We registered a few things, and then forced the update. The rep even called me back 10 min later to make sure everything went through as it was supposed to - great customer service. The remote works flawlessly with my apple TV and Xfinity cable box. The iphone app is cool to control everything with as well... and did i mention the sound quality? Amazing. And the speakers are a brushed metal, and are TINY. Everyone i've showed it to thought i was nuts for what i spent, until i play something for them!
I thought (naturally) the 650 would be THE BEST but the 550 is MUCH better! You can't increase each individual speaker. No extra boost. The 550 is the best. AND you cannot put the various settings on the tv screen either. It only shows in the tiny remote screen. Very disappointing
Very worth every dime. It is sleek and small enough to fit anywhere on any shelf. The sound is amazing. Love the surround. I do recommend to stand the back speakers on the tables in each side it’s an amazing experience. We added 2 subwoofer as well. You do definitely get “Theatre sound”
This is an exceptional system. If you are searching for the best system to connect all your video devices with your tv along with the absolute best in sound, the Lifestyle 650 is well worth the money. It comes with a video prompted step by step setup displayed on screen
Great sound !!!!, I bought this for my husband as a Birthday and Christmas gift, we love it is an investment specially if you like to watch movies or listening to music, also you can connect Alexa with Bose !!!