Amazon.com.mx:Opiniones de clientes: Nyboer - Cerradura de puerta de entrada sin llave con pantalla táctil inteligente, cerradura electrónica de huellas dactilares para perilla de puerta, aplicación Bluetooth, tarjeta de identificación, código digital, bloqueo automático, cerradura de puerta delantera para casa y oficina (blanco)

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16 calificaciones totales, 4 con opiniones

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D. Stinnett

Great idea gone wrong?

Reseñado en los Estados Unidos el 7 de febrero de 2021

Color: BlancoCompra verificada

NOTE: 3/24/2021
In the picture included with this review the batteries are installed PER polarity markings on the battery case AND IT IS WRONG!!!! DO NOT HOOK THE UNIT UP THIS WAY!!!! It will NOT work....PERIOD!
All four batteries must be hooked up in "series", to do this do the following, starting on the left side the battery is correctly installed with the positive terminal at top! the second battery from the left is WRONG, its positive should be at the bottom! not the top! the remaining two are marked correctly!!
This is such a BASIC mistake in manufacturing and inspection and sales of this company is committing fraud by even offering it for sale!!!!!!!!!
together with all the other complaints this simply should not be on the market!! It hurts EVERYONE!!

Executive Summary
1. The instructions that come with this unit are not complete enough for the average DIY person to install!
2. The instructions for initializing this lock are not appropriate to make initialization intuitive without help!
3. The lock unit is received with improper and/or missing METRIC screws and again, vague instruction and identification as to which goes where.
4. The lock assembly, while off the door paired with my cell phone through the downloaded app.
but I could go no further in dding finger print or other ID.
5. For such a GREAT idea and engineering/design all is LOST in poor instructions!
6. At this point I am thinking about a simpler dead bolt lock that only has a keypad, you know, one made in America with instructions and screws made to inch dimensions and American Standard Design. BUT I will have the hole I have drilled in my door to accommodate the subject lock!
Details:
So I am still trying to install this smart lock!
It looks good!
The fingerprint capability Is a feature I purchased it for!
BUT
If you cannot use it, what is it worth?
First one I received, I couldn't get the battery cover off.
A new unit was sent and received quickly.
The cover came off the second one and I proceeded with installation!
I needed to drill one hole in my door.
The plastic cup and striker plate (into which the "dead bolt" locks) were slightly different sizes and required different sized holes dimensions than my original striker plate and hole in the door jam! I used my existing striker plate instead! (Does not affect operation but would have liked to use the hardware provided)
I installed the unit with difficulty only to find the unit inoperative! checked manual operation of deadbolt and it worked freely back and forth.
3/17/2021
Unit is inoperative!
Batteries OK, Batteries installed per polarity marking on battery case OK, Download App OK, Internal connector plug engaged OK!
Unit will NOT WAKE UP!

A 6 personas les resultó útil

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RiMo116

WORST INSTRUCTIONS EVER! but great lock after installed

Reseñado en los Estados Unidos el 5 de diciembre de 2020

Color: BlancoCompra verificada

The first lock we purchased, I thought, was malfunctioning, so we exchanged it. Only to find out that there was nothing wrong with the first set, rather, it was the INSTRUCTIONS that isn’t very descriptive, only pictures and few words. We found out after hours of trial and error, that: 1) the deadbolt shaft was too long and the inside panel would not sit flush against the door, we trimmed one (1) mark off the shaft and it worked like a charm, 2) the instructions on how to figure out if your door is “left/right side” setting is flipped. Meaning, if your door opens right from the hinge, than move setting switch on panel to the right, that would be obvious, so we thought. WRONG!!! Somehow after we were done with installation we realized that when prompted to lock, the door would unlock, and when prompted to unlock the door would lock. Then we moved the setting switch to “left” (even though our door was right-sided) and WALLAH! It was functioning correctly. It took us two separate days of messing with this thing to figure all of this out. Looked for endless YouTube videos, found only ONE from manufacturer only showing hardware installation nothing about panel settings or troubleshooting!!! After all said and done, I LOVE THIS LOCK! Have not tried it with Alexa yet and I’m still trying to figure out how to connect it to gateway for remote unlock from app without being near lock itself.

A 5 personas les resultó útil

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Charlotte Brady

Issue with lock

Reseñado en los Estados Unidos el 31 de julio de 2021

Color: BlancoCompra verificada

Lock started consuming batteries and beeping after 7 months. Door was under a porch out of any weather. When I tired to contact the seller, Amazon said product support was closed.

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Mr. and Mrs. H

Don't buy

Reseñado en los Estados Unidos el 1 de mayo de 2021

Color: BlancoCompra verificada

Rubbish that's all I can say never worked

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