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  • Dragon NaturallySpeaking 10 Preferred Student Edition [Old Version]
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Opiniones de clientes

3.0 de 5 estrellas
3 de 5
27 calificaciones globales
5 estrellas
23%
4 estrellas
25%
3 estrellas
16%
2 estrellas 0% (0%)
0%
1 estrella
36%
Dragon NaturallySpeaking 10 Preferred Student Edition [Old Version]

Dragon NaturallySpeaking 10 Preferred Student Edition [Old Version]

porNuance Communications, Inc.
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Ordinary guy
1.0 de 5 estrellas Student Verification Required - Totally frustrated now
Reseñado en los Estados Unidos el 21 de diciembre de 2017
Compra verificada
I am very disappointed that it was not made more clear to me that the purchase of this product would lead me down a rabbit trail of Student Verification.

Although it says this is a Preferred Student version - I was unaware what this meant. Basically, before I can use this product, I have to prove to a 3rd party (not Nuance) that I am a student. Well, I am not, but fortunately I do have several kids who are in college now. So maybe I will be able to use it.

But - I should have never bought this had it been made clear what was required. This is why Nuance is getting the brunt of this disgust..
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Tim C
1.0 de 5 estrellas NOPE
Reseñado en los Estados Unidos el 26 de junio de 2019
Compra verificada
NOPE I GOT ALEXA AND SIRI NOW!
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J. Thomas
1.0 de 5 estrellas Activation: You get what you pay for
Reseñado en los Estados Unidos el 15 de marzo de 2010
Compra verificada
I have used dragon products for over 10 years in my profession. They are the best VR products out there. This academic preferred version needs to be validated to get the serial number. This takes up to 48 hours according to the website myidentit-edotcom. You will need one or more of the following: valid edu address, current student/ teacher id and or letter on letterhead confirming EDU status. This product is identical to the preffered version except you have to wait to get your serial number. You also get a head set with mic and earphone jacks. Apparently computers esp laptops that dont have dedicated soundcards may benefit from use of a USB headset. Lastly do not buy VR if you mumble.
A 3 personas les resultó útil
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Steven Kranish
1.0 de 5 estrellas Evil Installation Process
Reseñado en los Estados Unidos el 19 de noviembre de 2009
Compra verificada
This appears to be a good product, but the installation process is positively EVIL.

First of all, despite the way it is shown on the Amazon page, you do NOT need to purchase a headset; it comes with one in the box. The suggested Plantronics unit may or may not be better, but you do not NEED it.

Installation is a many, many step process. Enclosed in the box is a slip of paper with a relatively short "product ID" that is required for the first step of many.

The first step is "Eligibility Verification", and the instructions say this can be done online. Perhaps **someone** could do this online; I certainly could not, despite many attempts. Perhaps this would have worked better if the my son's school email address ended in .edu, or if their list of schools included high schools. Perhaps. I do not know.

Further confusing the issue is that the box says Nuance, and so does the website - but the emails come back from ScanSoft or custserv-uk@myidentit-e.com

I would **HIGHLY** recommend skipping the online method entirely, and going straight to the phone. The Tech Support phone number is not included in the box anywhere that I noticed, so I will leak the secret:
call 800-654-1187 during Eastern Time Zone business hours.

Once you have them on the phone, they can generate and give you the much longer (17 characters) Serial number. You will need that just to install the software.

You might want to keep them on the phone while you run the installation from the disk; you will need to talk to them AGAIN.

Once the software is installed and started, it generates a 16 character "Machine Fingerprint" which is tied not merely to your current computer, but the current configuration of the computer. You will need to give this code to Tech Support for the NEXT step.

They should now be able to give you the (are you ready for this?) SIXTY character activation key. I made no attempt to do this online; based on my efforts trying to get a serial number, it hardly seemed worthwhile.

Once THAT has been entered properly, the program will run. It will then walk you through a series of tutorials and training exercises, all of which I skipped because I want the software setup for my son, not for me.

Despite the lack of training, after a minute or two of talking, it worked surprisingly well.

I need to test this with my son for a while to see how useful it will be. For now, I would give it an F- for pain of installation and time required. If I had simply had this sent to him at school, I do not think there is any way he would have successfully installed it.

Using the above notes, it should be possible to complete the installation process about an hour.

Keep in mind that the installation is apparently tied to the exact configuration of your computer. If you do something that Nuance interprets as "evil", like add memory or delete the recovery partition (thus changing the apparent size of your hard disk) you will have to go through the activation process AGAIN. If you purchase a new computer, you have to go through the entire process again - if they let you.

I would rank Nuance on a par with PTC (Paranoid Technology Company), the publishers of MathCAD for unspeakably evil installation procedures. They expect us to trust them that the product is useful (despite the usual shrinkwrap license that says it is probably NOT), but they clearly do not trust us at ALL.
A 96 personas les resultó útil
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Gregory Guion
1.0 de 5 estrellas Just Try to get it activated
Reseñado en los Estados Unidos el 27 de abril de 2009
Compra verificada
Trying to get this product activated for use, is pointless. I called customer service and was told to take a picture of the DVD, I take the picture, but there system will not accept anything larger than 1meg, there system seems like it is something out of the 80's. Trying to talk to a supervisor is just a waste of time. You should not need to spend 2 hours trying to use a product.
A 20 personas les resultó útil
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