Amazon.com.mx:Opiniones de clientes: Denon Avr-S650H Audio Video Receiver, 5.2 Channel (150W X5) 4K Ultra HD Home Theater Surround Sound | Music Streaming | Wi-Fi, Bluetooth, AirPlay

Mejor opinión positiva

Excelente sonido

Revisado en México el 18 de mayo de 2021

Muy fácil de conectar y hacer el set up por medio de la pantalla de la TV, tiene muy buen sonido y el up scale a 4K, el sistema esta conectado con 7 bocinas klipsch Reference SF y un subwoofer de 200 watts RMS Boston Acustic, mas que suficiente para un cuarto de TV mediano.

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Mejor opinión crítica

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Jorge F Garagarza M

Terrible

Revisado en México el 28 de agosto de 2021

Después de instalarlo de acuerdo con las instrucciones y una vez que encendimos la TV el sonido duró apenas unos minutos y después el amplificador se apagó inesperadamente. La luz de encendido parpadeaba en rojo, encendía pero de inmediato se volvía a apagar. Después de revisar en foros y comunidades vimos que a veces se presenta este problema y que se debía inicializar de nuevo presionando dos teclas y el encendido. Nada funcionó. Para un Denon nuevo es una absoluta decepción, afortunadamente pude regresarlo de inmediato gracias a Amazon no imagino el tormento de haberlo comprado en alguna tienda departamental. Definitivamente manténganse alejados de este producto, no vale la pena.

A 5 personas les resultó útil

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78 calificaciones totales, 44 con opiniones

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De México

Jorge F Garagarza M

Terrible

Revisado en México el 28 de agosto de 2021

Color name: NegroSize name: Denon AVRS750HStyle name: Denon AVR-S750HCompra verificada

A 5 personas les resultó útil

Me gusta

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Sparrow

Frustration and disapointment

Revisado en Canadá el 4 de enero de 2020

Color name: NegroSize name: Denon AVRS950HStyle name: AVR-S950H.Compra verificada

I purchased a Denon 950 as an upgrade from my Onyko receiver which I still have. I've never owned a Denon but I knew it was a high end receiver and the sale price point was right for me.
I received the unit with great anticipation for finally owing a Denon with an excellent reputation. When it arrived I wasted no time to set it up and make all the connections including my cable box, 4K Android television, 4K bluRay player, Playstation 3 and 4 and my legacy laser disc player.
After powering up the unit I ran Setup and my problems began. After almost each stage of the setup process the unit froze requiring a reboot. I finally got to the speaker calibration section where I specified my speaker arrangement then the calibration began using the Audyssey routine through a small mic placed at strategic locations. This process froze after the first run.
I abandoned this process after many attempts and finished the remaining setups at which time they were saved. I re ran the speaker calibrations again but to no avail.
I was then able to connect to the cable box. Finally tried to watch tv for a while but when I changed the sound level for instance the receiver went through multiple internal steps before the volume changed. By the way the sound the receiver produced was excellent. Finally connected to my bluray player then connected to my PS3 but the receiver could not connect video to my PS4 but I did get audio from the receiver. Out of frustration I didn't try to connect my laser disc player.
After a few days I lost connection to my bluray player.
The on screen user interface and menus on the television almost appear to me like an old MSDOS display would look like, but that is just my opinion.
I was so disappointed that I sent the unit back in exchange for a Yamaha receiver which I received and set up flawlessly.
I definately would not recommend this Denon receiver. The problems I had seemed to me a mixture of hardware and software issues. I'm quite experienced with AV electronics and I have never seen such a problem plagued piece of equipment.

A 11 personas les resultó útil

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Amazon Customer

Highly disappointed with the product. Very appreciative of Amazon customer service

Revisado en India el 22 de agosto de 2020

Color name: NegroSize name: Denon AVRS950HStyle name: AVR-S950H.Compra verificada

1:No sound was coming after installation
2: WiFi was not getting connected
3: After following the visual instructions when system was prompting to hear the sound from each speaker nothing was happening
4: No one was picking up the phone from the seller company

A 10 personas les resultó útil

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Gordo

Sounds good, Asurion Insurance plan poor.

Revisado en Canadá el 6 de febrero de 2020

Color name: NegroSize name: Denon AVRS650HStyle name: AVR-S650HCompra verificada

The two "Toslink" digital audio inputs do not work in this Denon a/v receiver. Purchased Asurion Insurance plan ... a pain to deal with, to date, their coverage is poor - none apparent Amazon.ca should do away with them. Amazon.ca did offer to replace the a/v receiver but this is problematic for this disabled person. But thank you nevertheless Amazon.ca .
gordo, Metro Vancouver, BC

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Mike

Superb Product - Non-Existant Customer Support

Reseñado en los Estados Unidos el 3 de enero de 2020

Color name: NegroSize name: Denon AVRS750HStyle name: Denon AVR-S750HCompra verificada

This is (I hope) a final update. Unit returned after repair NOT fixed. Problem made worse. I insisted on a replacement. I was give this after I shipped the defective unit back. They gave me "refurbished" unit that had only a 1 year warranty (not 2 like the new unit). Fought this. Two months after start of warranty repair issue, I finally have a unit that works (and hopefully continues to work). Just a very terrible experience.////This is a six-month update. The unit is at PanurgyOEM for in-warranty repair. COULD NOT get trough to Denon. No one answers phone and they don't respond to e-mail. Thank God I found Panurgy. I also want to change the headline for this post from Superb Product to Inferior Product. DO NOT waste your $$$ on this VERY different company. It's no longer the Denon of old. ////I'm a Denon AVR owner for over 10 years. AVR - S750H is a superb product. Easy to set up, much easier to use vs my older model, fantastic 4K image pass through, outstanding 7.1 sound! But DON'T try Customer Service: (1) They outsourced it to the Pacific Rim. (2) No one answers their 201 area Customer Service #. (3) If you take the option for them to call you back, you might hear within 3 days. On this model, you have to rotate the 2 WiFi antennas for best use. When I rotated mine for the first time, something inside broke. It's a $10.95 part that screws on. The Danon CS Rep told me that I had to contact my internet service provider for a new Wifi antenna. She didn't know the AVR had two of them, even tho I gave her the part number. By outsourcing, Denon has driven their Customer Service from World Class to (???) ... I don't know what to call it!

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R.VARUN

disappointed

Revisado en India el 16 de octubre de 2021

Color name: NegroSize name: Denon AVRS650HStyle name: AVR-S650HCompra verificada

coaxial in missing.. disappointed in average sound quality

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bert deaton

Dont buy

Reseñado en los Estados Unidos el 6 de diciembre de 2019

Color name: NegroSize name: Denon AVRS750HStyle name: Denon AVR-S750HCompra verificada

Had for 4 months. Woke up one day to an update error. Essentially bricked the unit. I would expect a new one to be sent out as replacement and they get the old one back. Nope. You send it off and wait for it to be repaired. I will not buy another denon product.

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Jessica Lentini

Save time and money...

Reseñado en los Estados Unidos el 15 de agosto de 2020

Color name: NegroSize name: Denon AVRS750HStyle name: Denon AVR-S750HCompra verificada

We’ve had nothing but trouble since purchasing this product. When it actually works, it works well, but when there’s something wrong it’s almost impossible to fix because customer service is so awful. You will wait for almost an hour to talk to someone and they will fix it if you pay a fee to ship it to them. They’ll send it back and another issue will arise. Save your money and time and find a better product.

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Kindle Customer

Denon receiver stop working after 7 months!!!!!!!!!!!

Reseñado en los Estados Unidos el 20 de julio de 2020

Color name: NegroSize name: Denon AVRS750HStyle name: Denon AVR-S750HCompra verificada

After 7 months the device does not turn on. I have to pay for all the repair shipment. Because it is an heavy device, shipment costs 50% of the total cost. This is ridiculous. The device was Always handled with care. Will not recommend this product.

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Amazon Customer

Only lasted 1 month

Reseñado en los Estados Unidos el 30 de marzo de 2020

Color name: NegroSize name: Denon AVRS650HStyle name: AVR-S650HCompra verificada

The unit replaced a 20 year old Onkyo THX receiver that still works but it did not have HDMI switching and I grew tired of switching from an external switcher which had a fussy remote so I purchased this Denon unit. I could not have been more disappointed with this product and Denon's support. When setting up I could not figure out how to save the settings for each input, it would save my settings then when I switched to another input it would unsave, and when I switched back to the original input everything was back to a default setting and not my saved settings. I emailed Denon support and after a few days my support ticket disappeared and there was no response. Ok, after a few days I figured out if I hold the input button it saves the sound settings for each input no thanks to Denon. Everything was good until 20 days later I turned on my projector and no picture, I checked all the connections, reset the receiver, tried using a new HDMI cable and connecting it to a small tv I had to no avail. Needless to say I was still in Amazons 30 day window and decided to just return the unit for another brand.

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Denon Avr-S650H Audio Video Receiver, 5.2 Channel (150W X5) 4K Ultra HD Home Theater Surround Sound | Music Streaming | Wi-Fi, Bluetooth, AirPlay | (2019) Earc and Upgraded HDCP

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Denon Avr-S650H Audio Video Receiver, 5.2 Channel (150W X5) 4K Ultra HD Home Theater Surround Sound | Music Streaming | Wi-Fi, Bluetooth, AirPlay | (2019) Earc and Upgraded HDCP

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