Amazon.com.mx:Opiniones de clientes: Conectividad Bluetooth de la barra de sonido Bose Smart Soundbar 300 con control por voz de Alexa integrado, negra

No se los recomiendo para las televisiones Samsung. Se desconecta cada rato el soundbar 300.

A 14 personas les resultó útil

antonio vargas rios

No lo compren

Revisado en México el 7 de abril de 2021

Estoy muy arrepentido de la compra, no responde se descunfigura a cada rato.
Muy caro para la calidad del producto no lo compren

A 2 personas les resultó útil

Evitense problemas, BOSE no da servicio en Mexico. la mia en 3 años dejo de funcionar

Cliente de Amazon

Revisado en México el 11 de enero de 2022

Configuration: Smart Soundbar 300

La barra suena excelente, la mia dejo de funcionar, la mande a Bose y sus tiempos de respuesta son de 3 a 4 meses en total, empezando con 2 semanas para diagnostico (una vez que confirman que pagaste por el). Tienen un mes con ella y despues de muchas quejas me dicen que la bocina no tiene reparacion (cuando anteriormente decian que era una pieza que no tenian en existencia) En fin, evitense la pena, son productos sobrevalorados de pesima calidad, SIN SERVICIO EN MEXICO.

Sonido muy bueno, todo lo demás muy malo

Irving M

Revisado en México el 13 de febrero de 2022

Configuration: Smart Soundbar 300

El sonido, como todo Bose, buenísimo. Las conexiones Bluetooth y Wifi son pésimas. Si logras conectar algo, el sonido no te defraudará.

De otros países

Steven

if its update fails, you end up with a paperweight

Revisado en Canadá el 18 de junio de 2021

Got this, and then the bass module 500 coz the sound quality wasnt just where I expected it to be. To pair the bass module requires registering this device with a mobile app. Once thats done, you have to update the firmware. This is apparently dependent on your phone maintaining a perfect BT connection to the device, for anywhere from 2 hours to FORTY EIGHT (google it). I closed the app after an hour (not forced close, normal one) and it bricked my device. Overpriced, was not even the quality I've come to expect from Bose when it was working without the add on. Get something more affordable

A 3 personas les resultó útil

Amazon Customer

Very disappointed

Revisado en Canadá el 10 de mayo de 2022

I bought this as Christmas gifts for my husband and I regret it.
Not only do you need to use a separate remote to control it (where as other sound bars we had you can use the same remote use for the tv), but you have to turn it on every time you turn off the tv. So if you have children, you don’t want this as you’ll forever be searching for the 2 inch remote.
Also, 50 % of the time, no sound comes from it. Everything is on, it’s on the right input and not sound is coming from it.
So disappointing for a BOSE product. Not it just sits collecting dust.

A una persona le resultó útil

BryanD

Lousy warranty. Does not work well with Samsung TVs.

Revisado en Canadá el 17 de abril de 2022

First off, the warranty is only 90 days. I made the mistake of trying to give the product a bit more time to try to figure out the problems on my own, but this cost me dearly. Bose's support on this is horrible and for a premium product is shockingly bad. I had assumed it would be at least a year like most other electronic products - I won't be buying Bose ever again now that I know this.

The second is that it doesn't work well with Samsung TVs. This is apparently a known issue that is as much Samsung's fault as it is Bose's. It has something to do with the Samsung Anynet+ (HDMI-CEC) technology and the HDMI eARC connections. My TV constantly loses connection with the soundbar. Sometimes it comes back on its own, sometimes I need to completely unplug the TV and the soundbar to fully reset it. It may work for a few hours or a couple days, but eventually it loses connection again. I've tried using it on multiple TVs (all Samsung) and with multiple high quality HDMI cables. They all do same thing.

I'm now forced to use an optical cable which is not at all what I wanted. I wish I could return this piece of garbage.

As for the rest:

The sound quality is alright, but not as good as other soundbars I've heard. Really lacks quality in the lower end - I think you need a sub to go with this to get good fully range sound.

Bluetooth connectivity is good.

Lights and controls on the device are very difficult to see, which also makes it very difficult to diagnose problems.

The Alexa integration feels like it was bolted on. It overtakes the device rather than augments it when in use. If you want to try to tell Alexa to do something while you are also watching a program, it cuts off the TV sound completely rather than just does it in the background. It would also be nice if you could have separate volume controls for Alexa from the TV sound volume. If you are watching a loud action movie then ask Alexa something, the Alexa voice blows you away... We ended up turning the Alexa feature off as it just doesn't work well.

As someone who used to be a huge Bose fan, I'm left very disappointed. There are better, and cheaper, soundbar options out there.

Gary

POOR INVESTMENT

Revisado en Canadá el 6 de febrero de 2021

Bose Smart Sound bar 300 Bluetooth - Waste of time and money. In the setup instructions it asks you to download the Bose app, then search for the Smart Sound bar, trouble is when you find it, it will not sink with the sound bar. Spent 4 hrs trying to get this to work but just not happening, a lot of money for something that does not work as advertised.- -Purchase Returned

A 3 personas les resultó útil

kent c.

why is this thing used and have food stains on it...

Revisado en Canadá el 17 de marzo de 2021

not happy received my 500$ soundbar that looks used it came opened.. with food stains all over it... and writing in the manual... wth is this..

A 4 personas les resultó útil

Trystan Grey

Where is the universal remote and the adapt headset pls what happen

Revisado en Canadá el 26 de octubre de 2020

All the accessories of the soundbar is not in the box same like the universal remote and the adapt headset pls what happen

A una persona le resultó útil