Amazon.com.mx:Opiniones de clientes: ROKU Express 4K+ 2021 | Reproductor Multimedia de transmisión HD/4K/HDR con transmisión inalámbrica Suave y Control Remoto de Voz con Controles de TV, Incluye Cable HDMI de Alta Calidad

Mejor opinión positiva

Excelente calidad a un precio muy razonable comparado con otras versiones y la competencia

Revisado en México el 28 de mayo de 2021

Estuve buscando y comparando en Amazon los pros y contras de diversos dispositivos de streaming, en todos los casos, los de mejores características tenían un costo de entre 1200 y 1500 pesos, como el Alexa Fire Stick y otros dispositivos de la marca Roku, hasta que me encontré con esta versión que tenia un costo aproximado de 800 pesos y resulta que tenía la capacidad de reproducir video en 4K y control remoto que puede controlar la TV y además recibe instrucciones por voz a través del micrófono incluido en el control remoto, me llegó muy rápido y lo probé, estoy encantado con esta versión de Roku, tiene excelente recepción de la señal Wi Fi y se configuró muy rápido con mis canales de Directv TV Go, Netflix, Youtube y Prime, lo recomiendo ampliamente por calidad precio y su operación es my estable, sin interrupciones y con alta calidad de video y audio, sin duda el mejor dispositivo de streaming en la actualidad.

A 23 personas les resultó útil

Mejor opinión crítica

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Carlos Lopez

Pésima experiencia

Revisado en México el 29 de julio de 2021

Todo iba perfecto, el dispositivo funcionaba bien hasta hace unos días que repentinamente el control se murió.

Ya se le cambió de baterías, ya se hizo el proceso para resetear el control y al final ninguna sirve. El control dejó de funcionar y no tengo manera de que sirva. De momento uso el roku con el celular pero no es para mi lo ideal ya que tengo otros dispotivios de la marca que no fallan.

Lo peor de todo es que ya ni puedo regresar el dispositivo y el proceso de garantía en Roku.com solo sugiere 'comprar' otro producto.

Espero poder encontrar una solución favorable o espeor el vendedor me ayude

A 3 personas les resultó útil

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De México

Berenice

Sobrecalenta

Revisado en México el 31 de mayo de 2021

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Cumple su función, no me agrada que no se suspenda todo el tiempo esta prendido se sobrecalenta, tengo que desconectarlo un momento para que se enfríe y pueda reproducir el contenido

A una persona le resultó útil

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lupita barrera

Fallo después de 3 meses de uso

Revisado en México el 19 de octubre de 2021

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El equipo comenzó a fallar después de 3 meses de uso, hasta que ya no prendió, hemos estado tratando de comunicarnos con Roku, con Amazon y no nos han sabido responder, ojalá el proveedor nos pueda apoyar con revisarlo y/o apoyarnos con información ya que cuento con garantía por medio del banco en que lo compre, más no sabemos cómo proceder

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Justin H

Good Streaming Device with Some Problems

Reseñado en los Estados Unidos el 26 de agosto de 2021

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Overall, the picture quality and ease of use make this player great to use with a straightforward interface, when it does function.

After getting this player set up, I tested by playing a video and got an HDCP error. After googling the issue, basically this means there's a problem with the connection between the device and the TV. This is a protection of sorts to make sure you are using the device as intended. There should be no issues like this with my setup.

From other users online, it seems like this is a known issue with the 4k roku with older 4k tvs, and unfortunately has been happening since launch. I don't anticipate them fixing this any time soon, or at all on this generation of the device.

The only way I've found to temporarily fix this is to unplug the TV and Roku and plug them back in. This seems to work until I shut the TV off then they need it again.

Overall, mostly just frustrating to do every time and definitely will be moving back to a different streaming device.

Other than that, my only other advice is for any streaming device you're purchasing, make sure that it supports the apps you will be watching with it. I did not, and found out that there is no support for the Twitch app.

A 8 personas les resultó útil

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G. Ali

Great receiver but one major flaw

Reseñado en los Estados Unidos el 28 de noviembre de 2021

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This product works great. Super easy to install and easy to navigate. The remote it great I can control the volume as well which is a great plus.
But there one major flaw, it streams continuously and you cannot turn it off. I don’t have a remote for my TV. So I decided to use Roku to control some of the basic functions like volume control and turning it on/off.
Volume control works fine but I can’t turn it off. This tv is in our bedroom, so when we are done watching tv, the Roku streams this fish tank clip continuously. Even if I turn off the the tv manually (for that I have to get of the bed and hold the power button down for few seconds ) it comes back on again. There is no option to turn the Roku receiver off hence I have to unplug the tv or Roku to turn the tv off. Very annoying and inconvenient.
FEEDBACK FOR ROKU DEV TEAM. Please have an option to turn off the Roku receiver if we don’t need it, remotely.

A 3 personas les resultó útil

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Aerofool625

Requires rebooting which Roku ensured is cumbersome

Reseñado en los Estados Unidos el 3 de noviembre de 2021

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I have been using this for a couple months now and already it is showing age. It regularly goes unresponsive and requires rebooting to reconnect to the internet. If Roku added an off feature (remember when you could do that?) I’m sure this wouldn’t even be an issue. I’m really disappointed in the performance and probably won’t buy another Roku.

On a positive note, however, it integrates with a Roku TV really well. My 2015 TCL Roku TV was impossibly slow. I restored it to factory settings. During setup I did not connect to the internet to enable any smart features. I connected the new Roku and the setup wizard made everything work. The new remote controls the new Roku as well as volume and power for the TV. The original TCL remote is still needed for TV settings like brightness/picture settings, sleep timer, etc. I was impressed by this, but the issue noted above supersedes any other good points.

A 2 personas les resultó útil

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JayConsumer

Roku is a useful service and a decent value.

Reseñado en los Estados Unidos el 10 de octubre de 2021

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We have a few of these. From the cheapskate Stick to the Ultra box. This service is awesome if you live in BFE and get no over-the-air reception. Fab for the guest bedroom.
Got these for the pets, but won't run indefinitely to save bandwidth (Series willautoplay for 3-5 hours). We've not kept up with the shows and movies, so there is a ton of great free content.
I paid too much for mine at $39, to see it back to the regular sale price of $30 the next week.
If you need (or just want) one and have WiFi, I recommend waiting for the Ultra at $50 on
holiday (black Friday) special. It has all the features (Voice and headphone) and seems more robust, but wait for a sale if you can.

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B. Royas

Buggy device compared to other versions

Reseñado en los Estados Unidos el 13 de noviembre de 2021

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Ordered this to upgrade the Roku for my new 4K TV. Setup was easy and straightforward. However, once connected it would continuously drop the wireless signal in the middle of viewing a program. I never had any issues with this on my previous Roku Express, so I was very surprised to see it on this version. I wasn't sure if it was the device or my router and modem, but after a restart of those devices and not experiencing issues with any other peripherals connected, I determined that it was the Roku itself that was causing the issue. Once I disconnected this one and reconnected the older Roku, everything worked like a charm with no loss of wireless signal or picture. In the end, I returned this and picked up the Roku Ultra 4K which is working perfectly. My advice is to avoid this one and just go for the Ultra.

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Brad G

Better than the fire stick it replaced.. but not by much, for more money, and different problems.

Reseñado en los Estados Unidos el 24 de enero de 2022

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So because the trend these days is to make nano-remotes my fire stick remote disappeared into another dimension or something. I went shopping for a replacement and after reviewing the competition it seemed Roku came out on top.

Setup was straightforward and quick. After getting the apps downloaded streaming was easier out of the gate. I noticed marked improvement in the app performance over my previous fire stick, especially in HBO Max.

The interface is a little bit clunky. A bullet point for all the reviews was Roku's customizability. While there are a few complete themes, a whole bunch of screensavers/wallpapers, and equally few sound sets, the interface to try and find something to your liking is abysmal. Endless scrolling through thumbnails with sometimes hundreds to sift through. There should really be some way to search but it doesn't look like the feature is getting any expansion with software updates.

The remote, thankfully, is a little heftier so not only can take the occasional tumble but has more of a presence to find by feeling around. One minor annoyance is the button layout. Whoever designed it must have been terrible at tetris, or was trying to be different for the sake of being different, because the volume button is moved off of the face of the remote and to the edge. There's plenty of space on the face, with a little rearranging could have fit everything. As far as I can tell the only thing this does is make it so that when you pick up the remote you will quite often mute or adjust the volume on the TV. A minor annoyance, but still kind of a silly problem to have.

Voice Recognition is poor in my experience. Maybe something about my voice with the remote but much more often with the Roku I'm having voice results come back really off.

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Jen

Sound issues with Vizio

Reseñado en los Estados Unidos el 31 de diciembre de 2021

Compra verificada

I bought one of these in May for our living room TV. The streaming quality was better than my smart TV, but more importantly, it worked, unlike my Vizio TV half the time.

At the end of December, the Roku was only working sometimes. We would watch an episode just fine, but then there wouldn't be any sound for the next one. Sometimes rebooting it worked, sometimes not. I bought a new HDMI cable and it still did it. I switched the HDMI port and still there was no sound. I hesitated to buy another, but did because they were on sale. That one did the same exact thing right out of the box.

UPDATE: I switched the Roku with another one in the house and that one also would lose sound. The problem is something between Roku and my Vizio smart TV. It can be fixed by turning off auto in the audio settings. I don't know if this is a problem with Roku or with Vizio, but at least we can finally stream on the living room TV again.

Other than the sound issues, I do like that the remote can control the TV. That alone is worth buying this one over the other version. I did not notice an improvement in picture quality, but I put priority on my PS5 when I got it, so Roku was moved to a different HDMI port on my TV, partially because Comcast/Xfinity seems to struggle to keep up with the increased usage of internet in our area, so we are lucky to get a clear picture without streaming 4K.

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JPS

Nice features. Video quality is dark.

Reseñado en los Estados Unidos el 1 de abril de 2022

Compra verificada

Our Samsung Smart TV is maybe 8 years old. It runs android-like apps, but some services have clunky apps on this TV. For example, Hulu and Amazon both seem like old versions of the app compared to what is found on other devices.

The Roku seemed like a great solution both to improve that experience, but also to allow us to access other streaming services/channels, including many free ones.

There is a way you can avoid giving Roku a pmt method, so you can avoid accidentally getting charged for something. But it's Roku has not made this clear. It was pretty easy, but you have to know what to look for. (I used a popular search engine to ask how to skip entering a pmt method).

The most important weakness is that the picture coming from the Roku to the HDMI is quite dark. It's tolerable, especially in a dark room, but during daylight it is considerably darker than anything coming into the antenna or other streams. If this is a known issue, Roku could have included some kind of tool to adjust the brightness.

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5 estrellas		87%
4 estrellas		9%
3 estrellas		2%
2 estrellas		1%
1 estrella		2%

ROKU Express 4K+ 2021 | Reproductor Multimedia de transmisión...

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ROKU Express 4K+ 2021 | Reproductor Multimedia de transmisión HD/4K/HDR con transmisión inalámbrica Suave y Control Remoto de Voz con Controles de TV, Incluye Cable HDMI de Alta Calidad

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ROKU Express 4K+ 2021 | Reproductor Multimedia de transmisión HD/4K/HDR con transmisión inalámbrica Suave y Control Remoto de Voz con Controles de TV, Incluye Cable HDMI de Alta Calidad

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