Las opiniones de los clientes, incluidas las calificaciones por estrellas de los productos, son útiles para que otros usuarios obtengan más información acerca del producto y decidan si es el adecuado para ellos.
Para calcular la calificación global por estrellas y el desglose porcentual por estrellas, no utilizamos un promedio simple. En cambio, nuestro sistema considera aspectos como la fecha de la reseña y si el autor compró el artículo en Amazon. También se analizaron las reseñas para verificar la fiabilidad.
The product does not work with the Nest app even though it is a nest camera. It only works with Google home. All our other devices are on nest and using two different apps is not viable or practical for us. When I try to return it I’m told that it can’t be returned because it contains flammable liquids. Amazon and Google have burned me for $180.00
Sometimes you buy a product and it falls short of expectations, or the description is somehow incomplete is misleading. Not true here. This product is amazing! Easy to install, easy to configure, and works completely. The battery life is also exceptional. If you need an outdoor camera and you don’t have outdoor power available, then buy this. I may buy 2 more!
I love google and nest - I have 2 hubs, a few mini speakers, indoor camera, doorbell, etc.
I have loved google and their customer service but I do not love this camera.
It’s a NEST product but it does not work with the Nest app, which would be enough for me to return it. I pay for nest aware to have the videos recorded and notifications popping up (and it works great with the other products) and just didn’t make sense to me having to use a different - not so awesome - app for one single device.
Additionally, for the entire one day I had it, it stayed on idling mode until something moving in front of it activated it (which is not a problem, I think) HOWEVER, even though it was on this “saving power” mode, the battery never fully charged and seem to run down pretty quickly.
So I returned it and will look for something else for my exterior cameras…
The experience with new Nest cameras is very frustrating. This newer outdoor Nest camera works really well in terms of image quality and battery-powered, wireless recording. It has decent features. But it is limited to use with the Google Home app. You can't use the Nest app. That might be fine if the Google Home app weren't such hot garbage. In the GH app, I can see see my older Nest camera, but I can't review the history. I can see my Nest thermostat and directly change the temperature, but to adjust the schedule I have to use the Nest app. The Google Home app doesn't see my Nest Protect smoke detector. And the Nest app doesn't see this new Nest camera. So I'm stuck in a strange limbo, having to use two different apps to use the same family of products, and each app sees only part of the system. It's frustrating enough to recommend staying away from Nest products until this mess is sorted out (and Google being Google, they'll probably just one day declare the entire product family dead: tough luck to everyone who has invested in the ecosystem).
I bought my 1st camera during Amazon Prime 2022. Once I received it, the camera was very quick and easy to install and setup. I tried the camera in 2 drastically different areas, but it would only record events that were very close to the camera and only near the bottom or center of the viewable area. I spoke to Google for 2 hours and went through all kinds of technical support options. In the end they offered me a refurbished unit. I declined and as I thought it was defective, so I sent it back to Amazon for an exchange. A week later I get the new unit, install everything, and then I have the exact same issues. My wife can walk all the way to her car, get in, and drive away and it will not record the event. The car is ever so slightly off from dead center, and about 15 feet from the camera. It is in good light and uncovered, and it still will not record this event at all. So basically anyone can come up from the sides, or from the main street and steal her car without anything being recorded. Like I said, this is from 2 separate new cameras, and dealing with hours with Google Support, and it still doesn't work as advertised. You're better off getting a deer camera at this point, as at least it will record events.
Pros: Image Quality Works with Nest Aware subscription
Cons: Does not work in Nest app with other Nest cameras Alert previews do not show what caused the alert Missing installation hardware
This is a good camera that is hampered by its app. I bought this camera because I naturally thought it was compatible with my other Nest cameras and the Nest app. The reality is that it only works in the Google Home app and I need to jump back and forth between apps to use all the features of this and my existing cameras.
The image quality is good, I can see plenty of detail in the picture. The motion alerts work well but are very sensitive. I am using it in the garage and it will generate an alert if a headlight shines through the window. The people alerts do a good job at recognizing faces but the alert preview on the phone is lacking. I get a preview of what happened before the person was in the frame instead of seeing who it recognized. My older cameras in the Nest app show a preview that includes the person who generated the alert. Despite not working with the Nest app it does work with the Nest Aware subscription so I do not have to pay again to save the alert history. A strange thing I noticed is that the audio from the camera comes through the phone interface instead of as media. This is problematic because I cannot view notices in the car without sound taking over the radio.
The magnetic installation is gimmick. The camera connects to the base with a magnet but the instructions say it requires a secure loop when installed higher then 6.5 feet. After contacting support, Google provided the secure loop but I think should have been included since most outdoor installations will be higher than that. It connected to Wi-Fi quickly and was easy to setup in the Home app.
I thought about returning this but decided to keep it since it works with Nest Aware and the alerts are accurate. I hope Google updates the Home app until it is on par with the Nest app so that this camera can live up to the Nest name.